E-mail contact is available 24 hours a day, 7 days a week, and is the preferred method.
Phone contact is available. If there is no answer, please leave a message and we will return your call.
Though it's really just Brian, there are several email addresses to help categorize.
(this allows for assigning backup coverage for a certain address)
Note: Our phone system is setup with voice mail. If we are busy with other customers, we would prefer to not keep you on hold. Please leave a message and someone will return your call as soon as possible.
When contacting us with technical support questions, please include the following:
- Your domain name
- Your e-mail address
- Your name
- Your phone number, even if you think we already have it.
This information will allow us to bring up your records to help facilitate answering your technical support questions.
Phone: 877-668-0110 (toll free)
Tech Support Information
Please attempt to e-mail any tech support questions to us FIRST.
Please try to e-mail us your questions first before calling for tech support. It is the most efficient way for us to help you.